Folger, J. P., Poole, M. S., & Stutman, R. K. (2013). Working through conflict: Strategies for relationships, groups, and organizations (7th ed.). Pearson Education.
Citação do estilo Chicago (17ª ed.)Folger, Joseph P., Marshall Scott Poole, e Randall K. Stutman. Working Through Conflict: Strategies for Relationships, Groups, and Organizations. 7th ed. Boston: Pearson Education, 2013.
Citação MLA (9ª ed.)Folger, Joseph P., et al. Working Through Conflict: Strategies for Relationships, Groups, and Organizations. 7th ed. Pearson Education, 2013.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.