Folger, J. P., Poole, M. S., & Stutman, R. K. (2013). Working through conflict: Strategies for relationships, groups, and organizations (7th ed.). Pearson Education.
Cita Chicago (17th ed.)Folger, Joseph P., Marshall Scott Poole, i Randall K. Stutman. Working Through Conflict: Strategies for Relationships, Groups, and Organizations. 7th ed. Boston: Pearson Education, 2013.
Cita MLA (9th ed.)Folger, Joseph P., et al. Working Through Conflict: Strategies for Relationships, Groups, and Organizations. 7th ed. Pearson Education, 2013.
Atenció: Aquestes cites poden no estar 100% correctes.