Thomas, J. C. (2012). Citizen, customer, partner: Engaging the public in public management. M.E. Sharpe.
Citazione stile Chigago Style (17a edizione)Thomas, John Clayton. Citizen, Customer, Partner: Engaging the Public in Public Management. Armonk, N.Y: M.E. Sharpe, 2012.
Citatione MLA (9a ed.)Thomas, John Clayton. Citizen, Customer, Partner: Engaging the Public in Public Management. M.E. Sharpe, 2012.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.