APA (7th ed.) Citation

Kirchmer, M. (2011). High performance through process excellence: From strategy to execution with business process management. Springer Berlin Heidelberg.

Chicago Style (17th ed.) Citation

Kirchmer, Mathias. High Performance Through Process Excellence: From Strategy to Execution with Business Process Management. Berlin, Heidelberg: Springer Berlin Heidelberg, 2011.

MLA (9th ed.) Citation

Kirchmer, Mathias. High Performance Through Process Excellence: From Strategy to Execution with Business Process Management. Springer Berlin Heidelberg, 2011.