Wilde, S. (2011). Customer knowledge management: Improving customer relationship through knowledge application. Springer eBooks..
Chicago Style (17th ed.) CitationWilde, Silvio. "Customer Knowledge Management: Improving Customer Relationship Through Knowledge Application." Springer EBooks. 2011.
MLA (9th ed.) CitationWilde, Silvio. "Customer Knowledge Management: Improving Customer Relationship Through Knowledge Application." Springer EBooks., 2011.
Warning: These citations may not always be 100% accurate.