APA(7版)引用形式

Wilde, S. (2011). Customer knowledge management: Improving customer relationship through knowledge application. Springer eBooks..

Chicagoスタイル(17版)引用形式

Wilde, Silvio. "Customer Knowledge Management: Improving Customer Relationship Through Knowledge Application." Springer EBooks. 2011.

MLA(9版)引用形式

Wilde, Silvio. "Customer Knowledge Management: Improving Customer Relationship Through Knowledge Application." Springer EBooks., 2011.

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