Porath, C. The price of incivility: Lack of respect hurts morale - and the bottom line. Harvard Business Review.
Chicago (17e ed.) BronvermeldingPorath, Christine. "The Price of Incivility: Lack of Respect Hurts Morale - and the Bottom Line." Harvard Business Review .
MLA (9e ed.) BronvermeldingPorath, Christine. "The Price of Incivility: Lack of Respect Hurts Morale - and the Bottom Line." Harvard Business Review, .
Let op: Deze citaties zijn niet altijd 100% accuraat.