Cita APA (7th ed.)

Zaremba, A. J. (2010). Crisis communication: Theory and practice. M.E. Sharpe.

Cita Chicago (17th ed.)

Zaremba, Alan Jay. Crisis Communication: Theory and Practice. Armonk, N.Y: M.E. Sharpe, 2010.

Cita MLA (9th ed.)

Zaremba, Alan Jay. Crisis Communication: Theory and Practice. M.E. Sharpe, 2010.