Moving materials physical delivery in libraries - Horton, Valerie; Smith, Bruce 1967-.; IG Publishing (Chicago American Library Association, 2010)
The current landscape of physical delivery. Delivery : the forgotten function / Valerie Horton -- Factors influencing delivery options / Valerie Horton and Brenda Bailey-Hainer -- Physical delivery service organization / Bruce Smith -- Library delivery service models. Creating an in-house delivery system / Bruce Smith -- Outsourcing delivery services / Valerie Horton and Greg Pronevitz -- Contractual vendor relations / David Millikin and Brenda Bailey-Hainer -- Managing physical delivery services. Routing and materials management systems / Bruce Smith and Valerie Horton -- Growth management solutions / Valerie Horton, Ivan Gaetz, and Bruce Smith -- Managing participating libraries' relationships / Valerie Horton -- Managing the delivery service / Valerie Horton, Lisa Priebe, and Melissa Stockton -- The future of physical delivery. Home delivery / Lori Ayres and Jim Myers -- Connecting courier services / Valerie Horton.
Electronic reproduction.
Keywords: Direct delivery of books -- United States; Library materials -- Transportation -- United States; Interlibrary loans -- United States; Library cooperation -- United States -- Case studies; Electronic books