The Psychology of Lean improvements why organizations must overcome resistance and change the culture - Ortiz, Chris A. (Boca Raton, Fla. CRC Press, 2012)
ch. 1. The psychology of change -- ch. 2. Leading the Lean journey -- ch. 3. The psychology of waste -- ch. 4. The psychology of dysfunction -- ch. 5. Making change happen with 5S -- ch. 6. Making change with Lean -- ch. 7. Keeping the Lean fire going.
Keywords: Six sigma (Quality control standard); Total quality management; Work -- Psychological aspects; Electronic books