Voice of the customer capture and analysis
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格式: | Electronic Resource |
语言: | English |
出版: |
New York
McGraw-Hill
c2008.
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主题: | |
在线阅读: | Available for University of the Philippines Diliman via McGraw-Hill eBook Library. Click here to access Also available remotely for University of the Philippines Diliman via McGraw-Hill eBook Library. Click here to access thru Remote Access via EZProxy |