Voice of the customer capture and analysis

Voice of the customer capture and analysis

Bibliografski detalji
Glavni autor: Yang, Kai
Format: Electronic Resource
Jezik:English
Izdano: New York McGraw-Hill c2008.
Teme:
Quality control > Statistical methods.
Production management > Statistical methods.
Six sigma (Quality control standard)
Electronic books.
Online pristup:Available for University of the Philippines Diliman via McGraw-Hill eBook Library. Click here to access
Also available remotely for University of the Philippines Diliman via McGraw-Hill eBook Library. Click here to access thru Remote Access via EZProxy