Voice of the customer capture and analysis

Voice of the customer capture and analysis

Podrobná bibliografie
Hlavní autor: Yang, Kai
Médium: Electronic Resource
Jazyk:English
Vydáno: New York McGraw-Hill c2008.
Témata:
Quality control > Statistical methods.
Production management > Statistical methods.
Six sigma (Quality control standard)
Electronic books.
On-line přístup:Available for University of the Philippines Diliman via McGraw-Hill eBook Library. Click here to access
Also available remotely for University of the Philippines Diliman via McGraw-Hill eBook Library. Click here to access thru Remote Access via EZProxy