APA (7th ed.) Citation

National Research Council (U.S.). Committee to Study the Impact of Information Technology on the Performance of Service Activities, National Research Council (U.S.). Computer Science and Telecommunications Board, & National Research Council (U.S.). Commission on Physical Sciences, Mathematics, and Applications. (1994). Information technology in the service society: A twenty-first century lever. National Academy Press.

Chicago Style (17th ed.) Citation

National Research Council (U.S.). Committee to Study the Impact of Information Technology on the Performance of Service Activities, National Research Council (U.S.). Computer Science and Telecommunications Board, and Mathematics National Research Council (U.S.). Commission on Physical Sciences. Information Technology in the Service Society: A Twenty-first Century Lever. Washington, D.C: National Academy Press, 1994.

MLA (9th ed.) Citation

National Research Council (U.S.). Committee to Study the Impact of Information Technology on the Performance of Service Activities, et al. Information Technology in the Service Society: A Twenty-first Century Lever. National Academy Press, 1994.