McNeil, B., & Johnson, D. J. (1996). Patron behavior in libraries: A handbook of positive approaches to negative situations. American Library Association.
Citace podle Chicago (17th ed.)McNeil, Beth, a Denise J. Johnson. Patron Behavior in Libraries: A Handbook of Positive Approaches to Negative Situations. Chicago: American Library Association, 1996.
Citace podle MLA (9th ed.)McNeil, Beth, a Denise J. Johnson. Patron Behavior in Libraries: A Handbook of Positive Approaches to Negative Situations. American Library Association, 1996.
Upozornění: Tyto citace jsou generovány automaticky. Nemusí být zcela správně podle citačních pravidel..