APA ציטוט

McNeil, B., & Johnson, D. J. (1996). Patron behavior in libraries: A handbook of positive approaches to negative situations. American Library Association.

Chicago Style (17th ed.) Citation

McNeil, Beth, and Denise J. Johnson. Patron Behavior in Libraries: A Handbook of Positive Approaches to Negative Situations. Chicago: American Library Association, 1996.

ציטוט MLA

McNeil, Beth, and Denise J. Johnson. Patron Behavior in Libraries: A Handbook of Positive Approaches to Negative Situations. American Library Association, 1996.