Ramdas, K. 4 ways to reinvent service delivery. Harvard Business Review.
Chicago Style (17th ed.) CitationRamdas, Kamalini. "4 Ways to Reinvent Service Delivery." Harvard Business Review .
MLA (9th ed.) CitationRamdas, Kamalini. "4 Ways to Reinvent Service Delivery." Harvard Business Review, .
Warning: These citations may not always be 100% accurate.