Accountability in public service exit, voice, and capture. - Paul, Samuel 1930- (Washington, D.C. Country Economics Department, World Bank, 1991)
Title from cover.
Keywords: Administrative agencies -- Developing countries -- Evaluation; Government business enterprises -- Developing countries -- Evaluation; Public utilities -- Developing countries -- Evaluation; Municipal services -- Developing countries -- Evaluation; Public welfare -- Developing countries -- Evaluation; Public opinion -- Developing countries -- Evaluation