Paul, S. (1991). Accountability in public service: Exit, voice, and capture. Country Economics Department, World Bank.
Citação norma ChicagoPaul, Samuel. Accountability in Public Service: Exit, Voice, and Capture. Washington, D.C: Country Economics Department, World Bank, 1991.
Citação norma MLAPaul, Samuel. Accountability in Public Service: Exit, Voice, and Capture. Country Economics Department, World Bank, 1991.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.