Strenthening governmental conciliation institutions a practtiioner's handbook - Thaler, David; Bernstein, Ariella; Unites State Federal Mediation & Conciliation Service (Singapore Asia Pacific Economic Cooperation, 2003)
Prepared by the U.S. Federal Mediation & Conciliation Service, with the support off the U.S. Department of Labor.
Keywords: Mediation and conciliation, Industries -- Handbook, manuals, etc