APA (7th ed.) Citation

Tan, T. A. G., & Gutierrez, B. P. B. Antecedents and consequences of customer satisfaction in service recovery programs of casual dining restaurants in Metro Manila, Philippines.

Chicago Style (17th ed.) Citation

Tan, Tiffany Adelaine G., and Ben Paul B. Gutierrez. Antecedents and Consequences of Customer Satisfaction in Service Recovery Programs of Casual Dining Restaurants in Metro Manila, Philippines.

MLA (9th ed.) Citation

Tan, Tiffany Adelaine G., and Ben Paul B. Gutierrez. Antecedents and Consequences of Customer Satisfaction in Service Recovery Programs of Casual Dining Restaurants in Metro Manila, Philippines.

Warning: These citations may not always be 100% accurate.