APA (7th ed.) Citation

Sancianco, H. M. (2012). Creating great customer service. Anvil Publishing, Inc.

Chicago Style (17th ed.) Citation

Sancianco, Herbert M. Creating Great Customer Service. Mandaluyong City: Anvil Publishing, Inc, 2012.

MLA (9th ed.) Citation

Sancianco, Herbert M. Creating Great Customer Service. Anvil Publishing, Inc, 2012.