Bowie, D., & Buttle, F. (2011). Hospitality marketing: Principles and practice (2nd ed.). Elsevier / Butterworth-Heinemann.
Citação norma ChicagoBowie, David, and Francis Buttle. Hospitality Marketing: Principles and Practice. 2nd ed. Amsterdam: Elsevier / Butterworth-Heinemann, 2011.
Citação norma MLABowie, David, and Francis Buttle. Hospitality Marketing: Principles and Practice. 2nd ed. Elsevier / Butterworth-Heinemann, 2011.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.