Cita APA (7th ed.)

Adams, J. L. (2012). Good products, bad products: Essential elements to achieving superior quality. McGraw-Hill.

Cita Chicago (17th ed.)

Adams, James L. Good Products, Bad Products: Essential Elements to Achieving Superior Quality. New York: McGraw-Hill, 2012.

Cita MLA (9th ed.)

Adams, James L. Good Products, Bad Products: Essential Elements to Achieving Superior Quality. McGraw-Hill, 2012.