The influence of soft and hard quality management practices on performance.

Bibliographische Detailangaben
Veröffentlicht in:	Asia Pacific management review V. 17, 1,3-4 (2012).
1. Verfasser:	Abdullah, Muhammad Madi Bin
Format:	Artikel
Sprache:	English
Schlagworte:	Soft quality management. Hard quality management. Electrical and electronics firm, Malaysia.