APA (7th ed.) Citation

Spenner, P. To keep your customers, keep it simple. Harvard Business Review.

Chicago Style (17th ed.) Citation

Spenner, Patrick. "To Keep Your Customers, Keep It Simple." Harvard Business Review .

MLA (9th ed.) Citation

Spenner, Patrick. "To Keep Your Customers, Keep It Simple." Harvard Business Review, .

Warning: These citations may not always be 100% accurate.