APA (7th ed.) Citation

University of the Philippines Diliman. Library, Lapuz, E., Ramos, M., Lagrama, E., & Apolinario, R. (2012). Handling difficult clients. DZUP.

Chicago Style (17th ed.) Citation

University of the Philippines Diliman. Library, Elvira Lapuz, Marian Ramos, Eimee Lagrama, and Rhea Apolinario. Handling Difficult Clients. Quezon City: DZUP, 2012.

MLA (9th ed.) Citation

University of the Philippines Diliman. Library, et al. Handling Difficult Clients. DZUP, 2012.