Raynus, J. (2011). Improving business process performance: Gain agility, create value, and achieve success. CRC Press.
Цитирование в стиле Чикаго (17-е изд.)Raynus, Joseph. Improving Business Process Performance: Gain Agility, Create Value, and Achieve Success. Boca Raton, FL: CRC Press, 2011.
Цитирование MLA (9-е изд.)Raynus, Joseph. Improving Business Process Performance: Gain Agility, Create Value, and Achieve Success. CRC Press, 2011.
Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.