Raynus, J. (2011). Improving business process performance: Gain agility, create value, and achieve success. CRC Press.
Citazione stile Chigago Style (17a edizione)Raynus, Joseph. Improving Business Process Performance: Gain Agility, Create Value, and Achieve Success. Boca Raton, FL: CRC Press, 2011.
Citatione MLA (9a ed.)Raynus, Joseph. Improving Business Process Performance: Gain Agility, Create Value, and Achieve Success. CRC Press, 2011.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.