Language training for customer service representatives - Salvio, Sarah Joy.; Carreon, Mario; Navera, Jocelyn Amor.; University of the Philippines Diliman. Information Technology Training Center (Quezon City DZUP, 2012)
Guest : Ms. Jocelyn Amor Navera.
Date broadcast : May 16, 2012, Wednesday,1-2 p.m.
Keywords: Language and languages -- Study and teaching -- Philippines; Call center agents -- Philippines