Customer knowledge management people, processes, and technology
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| Format: | Electronic Resource |
| Jezik: | English |
| Izdano: |
Hershey, PA
Information Science Reference
c2009.
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| Teme: | |
| Online dostop: | Available for University of the Philippines Diliman College of Engineering via Gale Virtual Reference Library. Click here to access Also available remotely for University of the Philippines Diliman College of Engineering via Gale Virtual Reference Library. Click here to access thru EZproxy |