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090511s2010 njua rb |001 0|eng d |
| 020 |
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|a 9780470382417 (hbk. : cloth)
|c Php7,625.38 (Forefront) : IEOR
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| 035 |
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|a (iLib)UPD-00191504475
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| 040 |
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|a DLC
|d DENG
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| 041 |
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|a eng
|
| 090 |
|
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|a TK 5105.5
|b I587 2010
|
| 245 |
0 |
0 |
|a Introduction to service engineering
|c [edited by] Gavriel Salvendy and Waldemar Karwowski.
|
| 264 |
|
1 |
|a Hoboken, N.J.
|b John Wiley & Sons
|c c2010.
|
| 300 |
|
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|a xii, 659 p.
|b ill.
|
| 500 |
|
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|a Dr. Iris Ann G. Martinez (recommending faculty)
|
| 650 |
|
0 |
|a Computer networks
|x Management.
|
| 650 |
|
0 |
|a Service industries
|x Information technology.
|
| 650 |
|
0 |
|a Customer services
|x Information technology.
|
| 650 |
|
0 |
|a Service-oriented architecture (Computer science)
|
| 650 |
|
0 |
|a Systems engineering.
|
| 650 |
|
0 |
|a Management science.
|
| 658 |
|
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|c IE 33, IE 197.
|
| 700 |
1 |
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|a Salvendy, Gavriel
|d 1938-.
|
| 700 |
1 |
|
|a Karwowski, Waldemar
|d 1953-.
|
| 905 |
|
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|a FO
|
| 950 |
|
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|a Monograph
|
| 852 |
1 |
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|a UPD
|b DENG
|h TK 5105.5 I587 2010
|
| 942 |
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|a Book
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