APA (7th ed.) Citation

Jasmand, C. Generating sales while providing service: A study of customer service representatives' ambidextrous behavior. Journal of marketing.

Chicago Style (17th ed.) Citation

Jasmand, Claudia. "Generating Sales While Providing Service: A Study of Customer Service Representatives' Ambidextrous Behavior." Journal of Marketing .

MLA (9th ed.) Citation

Jasmand, Claudia. "Generating Sales While Providing Service: A Study of Customer Service Representatives' Ambidextrous Behavior." Journal of Marketing, .

Warning: These citations may not always be 100% accurate.