How can stressed employees deliver better customer service? The underlying self-regulation depletion mechanism.

How can stressed employees deliver better customer service? The underlying self-regulation depletion mechanism.

Detaylı Bibliyografya
Yayımlandı:Journal of marketing V. 76, 1 (2012).
Yazar: Wa Chan, Kimmy
Materyal Türü: Makale
Dil:English
Konular:
Customer service.
Stress.
Self-control.
Motivation.
Employee attitude.