How can stressed employees deliver better customer service? The underlying self-regulation depletion mechanism.

How can stressed employees deliver better customer service? The underlying self-regulation depletion mechanism.

ग्रंथसूची विवरण
में प्रकाशित:Journal of marketing V. 76, 1 (2012).
मुख्य लेखक: Wa Chan, Kimmy
स्वरूप: लेख
भाषा:English
विषय:
Customer service.
Stress.
Self-control.
Motivation.
Employee attitude.