Lovelock, C., Wirtz, J., & Keh, H. T. (2002). Services marketing in Asia: Instructor's manual. Prentice-Hall.
Chicago-viite (17. p.)Lovelock, Christopher, Jochen Wirtz, ja Hean Tat Keh. Services Marketing in Asia: Instructor's Manual. Singapore: Prentice-Hall, 2002.
MLA-viite (9. p.)Lovelock, Christopher, et al. Services Marketing in Asia: Instructor's Manual. Prentice-Hall, 2002.
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