National Research Council (U.S.). Transportation Research Board. Committee A3B05. (1990). Travelers' services: Research problem statements. Transportation Research Board, National Research Council.
Citação norma ChicagoNational Research Council (U.S.). Transportation Research Board. Committee A3B05. Travelers' Services: Research Problem Statements. Washington, DC: Transportation Research Board, National Research Council, 1990.
Citação norma MLANational Research Council (U.S.). Transportation Research Board. Committee A3B05. Travelers' Services: Research Problem Statements. Transportation Research Board, National Research Council, 1990.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.