Customer care a training manual for library staff

書目詳細資料
主要作者:	Gannon-Leary, Pat
其他作者:	McCarthy, Michael D.
格式:	圖書
語言:	English
出版:	Oxford Chandos Pub. 2010.
叢編:	Chandos information professional series
主題:	Public services (Libraries) Libraries > Customer services. Library employees > In-service training.