Customer care a training manual for library staff

Bibliografiska uppgifter
Huvudupphovsman:	Gannon-Leary, Pat
Övriga upphovsmän:	McCarthy, Michael D.
Materialtyp:	Bok
Språk:	English
Publicerad:	Oxford Chandos Pub. 2010.
Serie:	Chandos information professional series
Ämnen:	Public services (Libraries) Libraries > Customer services. Library employees > In-service training.