Customer care a training manual for library staff

Bibliografski detalji
Glavni autor:	Gannon-Leary, Pat
Daljnji autori:	McCarthy, Michael D.
Format:	Knjiga
Jezik:	English
Izdano:	Oxford Chandos Pub. 2010.
Serija:	Chandos information professional series
Teme:	Public services (Libraries) Libraries > Customer services. Library employees > In-service training.