Gannon-Leary, P., & McCarthy, M. D. (2010). Customer care: A training manual for library staff. Chandos Pub.
Citación estilo ChicagoGannon-Leary, Pat, and Michael D. McCarthy. Customer Care: A Training Manual for Library Staff. Oxford: Chandos Pub, 2010.
Cita MLAGannon-Leary, Pat, and Michael D. McCarthy. Customer Care: A Training Manual for Library Staff. Chandos Pub, 2010.
Warning: These citations may not always be 100% accurate.