Gannon-Leary, P., & McCarthy, M. D. (2010). Customer care: A training manual for library staff. Chandos Pub.
Chicago Style (17th ed.) CitationGannon-Leary, Pat, and Michael D. McCarthy. Customer Care: A Training Manual for Library Staff. Oxford: Chandos Pub, 2010.
MLA citiranjeGannon-Leary, Pat, and Michael D. McCarthy. Customer Care: A Training Manual for Library Staff. Chandos Pub, 2010.
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