An assessment of chat reference service usage patterns and trends at the Rizal Library, Ateneo de Manila University and the University of the Philippines Diliman Main Library - Bagunu, Jessie Rose M. 1981- (2011.)
"October 2011."
Vita.
Thesis (M.L.I.S.)--University of the Philippines Diliman.
Keywords: Ateneo de Manila University Rizal Library; University of the Philippines (Diliman). Main Library; Electronic reference services (Libraries) -- Philippines -- Quezon City; Academic libraries -- Use studies