Nickerson, J. A. (2010). Leading change in a Web 2.1 world: How ChangeCasting builds trust, creates understanding, and accelerates organizational change. Brookings Institution Press.
Cita Chicago (17th ed.)Nickerson, Jackson A. Leading Change in a Web 2.1 World: How ChangeCasting Builds Trust, Creates Understanding, and Accelerates Organizational Change. Washington, D.C: Brookings Institution Press, 2010.
Cita MLA (9th ed.)Nickerson, Jackson A. Leading Change in a Web 2.1 World: How ChangeCasting Builds Trust, Creates Understanding, and Accelerates Organizational Change. Brookings Institution Press, 2010.
Atenció: Aquestes cites poden no estar 100% correctes.