An assessment model to characterize TQM systems in large Philippine Manufacturing Companies.

Current efforts in quality diagnostics are ineffective in providing organizations with a quantitative tool in the assessment of their level of Total Quality Management (TQM) adoption. A survey questionnaire of quantitative measures was formulated from concert mapping results, and subsequently, admin...

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Библиографические подробности
Опубликовано в::Philippine engineering journal 22, 2 (2001).
Главный автор: Siriban-Manalang, Dr. Anna Bella D.
Формат: Статья
Язык:English