An assessment model to characterize TQM systems in large Philippine Manufacturing Companies.
Current efforts in quality diagnostics are ineffective in providing organizations with a quantitative tool in the assessment of their level of Total Quality Management (TQM) adoption. A survey questionnaire of quantitative measures was formulated from concert mapping results, and subsequently, admin...
| Publicado no: | Philippine engineering journal 22, 2 (2001). |
|---|---|
| Autor principal: | |
| Formato: | Artigo |
| Idioma: | English |