An assessment model to characterize TQM systems in large Philippine Manufacturing Companies.

Current efforts in quality diagnostics are ineffective in providing organizations with a quantitative tool in the assessment of their level of Total Quality Management (TQM) adoption. A survey questionnaire of quantitative measures was formulated from concert mapping results, and subsequently, admin...

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Publicat a:Philippine engineering journal 22, 2 (2001).
Autor principal: Siriban-Manalang, Dr. Anna Bella D.
Format: Article
Idioma:English