Cloke, K., Goldsmith, J., & Bennis, W. (2011). Resolving conflicts at work: En strategies for everyone on the job (3rd ed.). Jossey-Bass.
Citace podle Chicago (17th ed.)Cloke, Kenneth, Joan Goldsmith, a Warren Bennis. Resolving Conflicts at Work: En Strategies for Everyone on the Job. 3rd ed. San Francisco, Calif: Jossey-Bass, 2011.
Citace podle MLA (9th ed.)Cloke, Kenneth, et al. Resolving Conflicts at Work: En Strategies for Everyone on the Job. 3rd ed. Jossey-Bass, 2011.
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