Cloke, K., Goldsmith, J., & Bennis, W. (2011). Resolving conflicts at work: En strategies for everyone on the job (3rd ed.). Jossey-Bass.
Citazione stile Chigago Style (17a edizione)Cloke, Kenneth, Joan Goldsmith, e Warren Bennis. Resolving Conflicts at Work: En Strategies for Everyone on the Job. 3rd ed. San Francisco, Calif: Jossey-Bass, 2011.
Citatione MLA (9a ed.)Cloke, Kenneth, et al. Resolving Conflicts at Work: En Strategies for Everyone on the Job. 3rd ed. Jossey-Bass, 2011.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.