Cita APA (7th ed.)

Cloke, K., Goldsmith, J., & Bennis, W. (2011). Resolving conflicts at work: En strategies for everyone on the job (3rd ed.). Jossey-Bass.

Cita Chicago (17th ed.)

Cloke, Kenneth, Joan Goldsmith, i Warren Bennis. Resolving Conflicts at Work: En Strategies for Everyone on the Job. 3rd ed. San Francisco, Calif: Jossey-Bass, 2011.

Cita MLA (9th ed.)

Cloke, Kenneth, et al. Resolving Conflicts at Work: En Strategies for Everyone on the Job. 3rd ed. Jossey-Bass, 2011.