Cloke, K., Goldsmith, J., & Bennis, W. (2011). Resolving conflicts at work: En strategies for everyone on the job (3rd ed.). Jossey-Bass.
Chicago Style aipamenaCloke, Kenneth, Joan Goldsmith, and Warren Bennis. Resolving Conflicts at Work: En Strategies for Everyone on the Job. 3rd ed. San Francisco, Calif: Jossey-Bass, 2011.
MLA aipamenaCloke, Kenneth, et al. Resolving Conflicts at Work: En Strategies for Everyone on the Job. 3rd ed. Jossey-Bass, 2011.
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