Purkey, W. W., Schmidt, J. J., & Novak, J. M. (2010). From conflict to conciliation: How to defuse difficult situations. Corwin.
芝加哥风格引文Purkey, William W., John J. Schmidt, 与 John M. Novak. From Conflict to Conciliation: How to Defuse Difficult Situations. Thousand Oaks, Calif: Corwin, 2010.
MLA引文Purkey, William W., et al. From Conflict to Conciliation: How to Defuse Difficult Situations. Corwin, 2010.
警告：这些引文格式不一定是100％准确.