Purkey, W. W., Schmidt, J. J., & Novak, J. M. (2010). From conflict to conciliation: How to defuse difficult situations. Corwin.
Цитирование в стиле Чикаго (17-е изд.)Purkey, William W., John J. Schmidt, и John M. Novak. From Conflict to Conciliation: How to Defuse Difficult Situations. Thousand Oaks, Calif: Corwin, 2010.
Цитирование MLA (9-е изд.)Purkey, William W., et al. From Conflict to Conciliation: How to Defuse Difficult Situations. Corwin, 2010.
Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.