Purkey, W. W., Schmidt, J. J., & Novak, J. M. (2010). From conflict to conciliation: How to defuse difficult situations. Corwin.
Style de citation Chicago (17e éd.)Purkey, William W., John J. Schmidt, et John M. Novak. From Conflict to Conciliation: How to Defuse Difficult Situations. Thousand Oaks, Calif: Corwin, 2010.
Style de citation MLA (9e éd.)Purkey, William W., et al. From Conflict to Conciliation: How to Defuse Difficult Situations. Corwin, 2010.
Attention : ces citations peuvent ne pas être correctes à 100%.