00000cam a22000004a 4500 UP-99796217610135060 Buklod 20111207112446.0 m |o d | ta 070813s2009 njua rb |001 0|eng d 9780131597198 0131597191 (iLib)UPD-00182704699 DLC DMC eng DMLUC HV 7936 C79 W35 2009 Wallace, Harvey Written and interpersonal communication methods for law enforcement Harvey Wallace, Cliff Roberson. 4th ed. Upper Saddle River, N.J. Pearson Prentice Hall c2009. xiv, 194 p. ill. + 1 DVD (4 3/4 in.) aThe need for effective communication -- Oral versus written communication -- The communication process -- Improvement of communication -- Special communications issues -- Communicating in public -- Basic reports -- Drafting affidavits and the use of reports in court -- Questioning -- Interviewing and interacting with victims of crime -- Interviewing as an art -- Hostage negotiations -- Law enforcement records. Communication in police administration. Communication in law enforcement. Interpersonal communication. Roberson, Cliff 1937-. Table of contents only http://www.loc.gov/catdir/toc/ecip0723/2007029639.html FO Monograph UPD DMC HV 7936 C79 W35 2009 Book